Presentation of SOFENGI Africa
SOFENGI Africa is an industrial solutions provider for thermal insulation, steam systems, valves and industrial sealing. Thanks to our expertise, we offer our customers a wide range of products and technical services.
SOFENGI is an innovative company in the distribution of industrial equipment and supplies for all types of industries, HVAC systems, and hydraulic installations. We also supply technical items for a great number of other specific activities, such as heating, pumps, Special valves, or pipe lagging.
Customer satisfaction
Maintain a customer relationship based on listening and understanding your needs. Propose solutions adapted to your requirements. Provide products adapted to your problems
Continue our development
Develop revenue through the search for new customers, new market shares while sustaining our existing customers.
Have a lasting commitment
Integrate into management all requirements of national and international standards as well as legal, regulatory and administrative obligations. Respecting the environment by reducing paper use
Product and service innovation
In the face of a constantly growing industrial world, we provide you with technical solutions to adapt to normative, legislative and environmental developments
Renowned supplier
Rely on renowned suppliers and trusted partners to deliver reliable, high-performance and quality solutions
Multi-market approach
We operate in many industrial sectors: food, rail, pulp and paper, naval, renewable energy, chemical, water treatment, pharmaceutical
National presence, proximity to our customers
Our strategy of broad national development allows us to guarantee a better responsiveness and quality exchanges with our customers
A Vision for the Long Term. The company’s values are essential to its long-term success. Our customers, suppliers and ourselves need to know the values that our company stands for. We move forward more confident and serene when we know that we can expect from our company fairness and equality in all circumstances.
Integrity
We value transparency towards our customers regarding our processes and products, as a medium for strong and fair partnerships. For this purpose, we focus on the origin of our products, on the manufacturers’ certificates for better traceability, and on our distribution policy.
Curiosity
Curiosity is a core value of our teams. We Believe there is always a better way. We strive to be at the forefront of innovation and technology. We learn from failures and successes
Professionalism
Integrity means being honest, authentic and completely open to communication on all matters that concern the company. Good news can travel slowly, bad news must travel fast!
Collaboration
We believe smart people collaborate. For that, we build on each other’s strengths and success and we wotk in partnership with our customers.
Courage
For us, courage is take action and manage consequences, speak up and ask for help and finally take calculated risks to create success
Commitment
We are fully and deeply committed to our customers, and we constantly work to satisfy their needs
La Quality is one of the core values of the corporate culture. The same applies to continuous improvement. Even as we achieve one goal, we are already looking to the next. For this, we have integrated a quality approach to meet your expectations:
Synergy
The quality of our products is the result of a strong synergy within SOFENGI which achieves the best practices in terms of quality. Sourcing protocols and testing equipment help us ensure consistent product quality.
Organization
We collaborate with the technical departments of our suppliers to define quality objectives, analyze customer feedback and establish ranking priorities. With a view to continuous improvement, the quality processes put in place aim to:
We develop strong relationships with manufacturers, including factory visits. We ensure that the products of our suppliers comply with all the technical and safety standards in force. Finally, we have set up several checks during the life of each product: after the initial check to validate the reference sample, we operate random checks defined at each reception by the technical controller.