La Quality is one of the core values of the corporate culture. The same applies to continuous improvement. Even as we achieve one goal, we are already looking to the next. For this, we have integrated a quality approach to meet your expectations:
Synergy
The quality of our products is the result of a strong synergy within SOFENGI which achieves the best practices in terms of quality. Sourcing protocols and testing equipment help us ensure consistent product quality.
Organization
We collaborate with the technical departments of our suppliers to define quality objectives, analyze customer feedback and establish ranking priorities.
With a view to continuous improvement, the quality processes put in place aim to:
- Improve the material selection process
- Reduce misuse disputes
- • Provide optimal after-sales service.
Means used
We develop strong relationships with manufacturers, including factory visits. We ensure that the products of our suppliers comply with all the technical and safety standards in force. Finally, we have set up several checks during the life of each product: after the initial check to validate the reference sample, we operate random checks defined at each reception by the technical controller.